Systems Thinking in the Public Sector
LERC was commissioned in March, 2010 to undertake an evaluation of systems thinking in the public sector on behalf of the Wales Audit Office, as part of its programme focusing on efficiency and the constrained public sector financial environment. The Wales Audit Office is working with public sector partners on innovation and efficiency, which the research will inform. It involved three public sector organisations, in which ‘systems thinking’ has been deployed and each was assessed in terms of the results that have been achieved so far, as well as investigating the improvement approach used.
The research has provoked much discussion and debate on an area of significant topical interest.
Outputs
Overall report - 
Systems Thinking Case Studies Report
Individual case study's summaries:
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