Ann leads the health and service group at LERC. Since 2001 she has undertaken extensive research in the UK and overseas healthcare sector, working with trusts and government agencies in their quest for improvement in patient service.
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Claire manages the Centre's education programmes, which include the MSc in Lean Operations, the Modular MBA in Supply Chain Management, short and executive programmes in lean thinking & lean events.
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An accountant originally, John qualified as a "Lean and Six Sigma Expert" through the Renault Institute of Quality Management and as a "Jonah" through the Goldratt Institute.
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John is a Visiting Professor at LERC and is managing Director of Vanguard Ltd. He specialises in applying lean-realed principles and approaches to the service environment and regualrly contributes to LERC's education and communication activities.
Owen James was part of the first MSc in Lean Operations intake at Cardiff in 1999, and joined the centre in 2000, where he has since been involved in LEARN2 and the Accelerate Wales initiative. He is currently woring on the eLean Project
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Robert is a lecturer in logistics at Cardiff Business School and a senior researcher in logistics and operations management and the EPSRC funded Innovative Manufacturing Research Centre.
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Simon's background is in strategic marketing management, new product development, and market research and is LERC's Education & Commercial Director. He is currently acting director of the centre.
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MSc Lean Operations Information Seminars To find out more about the 2009-11 MSc in Lean Operations programme, why not attend one of its information seminars?
2008 Conference
LERC Conference 2008 'Innovations in Lean Thinking'
Guest speakers John Bicheno, Cardiff Business School, Steve Briault, Rubicon Associates,
Dr Richard Schonberger, Schonberger & Associates and V S Mahesh, Buckingham University.
Recent Publications
LERC has a strong research base which contributes to the exceptional quality of the teaching and student experience.